Support
Tyuee watches fresh bird observations on iNaturalist and eBird around a point you choose and shows the species that are not on your list yet: potential lifers. It also suggests which birds are usually seen nearby in these weeks. The app is free.
Contact: support@tyuee.com
Tell us what happened, your phone model and the Tyuee version (at the bottom of the Settings screen).
Frequent questions
The sign-in code does not arrive
- Check the Spam and Promotions folders, and that the address has no typos.
- You can ask for a new code after a minute with “Resend”. A code works for 10 minutes; the latest one sent is the one that works.
- If no letter comes within 10 minutes, write to us from that address, or from another one and name the address you need.
How to load your list from eBird or Merlin
- Sign in on ebird.org and open My eBird → Download My Data. Merlin observations are part of that archive too.
- eBird emails you a link to a .zip archive. Save it on the phone, for example in Files.
- In Tyuee open My list → Sources → eBird and Merlin → Upload and pick the archive. The MyEBirdData.csv file inside it works too.
A new archive replaces the previous one entirely; “Seen” marks stay.
How to connect iNaturalist
My list → Sources → iNaturalist → Link, and enter your username (it is in your profile's address: inaturalist.org/people/username). No password needed. Bird species from the profile join your list and update daily.
Why don't I see an observation I saw on iNaturalist or eBird
- The species is already on your list, or the observation is older than the chosen age (Settings → What to show).
- The place is farther than the radius from your point, or the source is off in Settings.
- The radar checks the sources every 15 minutes, and an eBird record appears once a reviewer has accepted it.
- When the observer hid the exact place on iNaturalist, the distance is approximate.
How to delete your account and data
In the app: Settings → Delete account → confirm. Your email, point, list, marks, iNaturalist profile and settings are deleted at once. If you cannot sign in to the app, write to support@tyuee.com from the account's address and we will delete it by hand. More in the privacy policy.